FAQ

Need to change or cancel an order?


Reach out as early as possible on WhatsApp. See our Refund Policy for full details.

Do your products contain allergens?


Our desserts may contain nuts, gluten, dairy, eggs. If you have an allergy, message us before ordering and we'll guide you.

Can I order a custom cake or large order for an event?


Yes. For custom designs, flavors, or bulk/event orders, message us on WhatsApp at least 2 days ahead and we'll sort out the details with you.

Where do you deliver?

We deliver across Beirut / Mount Lebanon. If you're not sure we reach your area, message us on WhatsApp and we'll confirm.

How much notice do you need for an order?


We bake fresh to order. Please place cake orders at least 20 hours in advance. Cookies and smaller items can usually be ready same day / within 24 hours.

What does delivery cost?


Delivery is free on orders over 30. For orders under $30, a delivery fee of $3 applies.

How do I pay?


We accept cash on delivery.

When do you deliver?


We deliver everyday between 10am and 7pm. You can request a preferred time slot over WhatsApp and we'll try to accommodate it.

How fresh are the desserts, and how should I store them?


Everything is made fresh, not mass-produced. Keep cheesecakes refrigerated and cookies at room temperature for 2 days for the best taste.